Analysis of communication networks : call centres, traffic, and performance

Contributor(s): McDonald David R | Turner Stephen R EMaterial type: Computer fileComputer fileSeries: Fields Institute Communications ; v. 28Publication details: Providence, RI : American Mathematical Society, c2000Description: 1 online resource (viii, 200 p. : ill.)ISBN: 9781470430528 (online)Subject(s): Telecommunication | Telecommunication systemsOnline resources: Click here to access online
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Item type Current library Call number URL Status Date due Barcode Item holds
electronic book electronic book ICTS
Link to resource Accessible Online EBK21812
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